Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
Use of your personal information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Zaius for email marketing, and you can opt-out or manage your preferences here: https://velocio-us.subscriptions.management.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
We use the following marketing and advertising networks for this, and you can opt-out and learn more through the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/, or the Network Advertising Initiative opt-out portal: https://optout.networkadvertising.org.
Browser Do Not Track
A Do Not Track signal is handled by the various marketing and advertising networks listed above.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, you can do so here - https://velocio.cc/pages/my-personal-data.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We welcome your feedback
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
We offer FREE shipping on orders over $100 USD, shipped within the US.
All orders have tracking information so you can plan your first ride in your new clothing. Orders are shipped daily Monday through Friday. Please allow one business day for processing. For methods and transit times, please see our Shipping & Returns
By using the Velocio website (“Site”), you agree: a) that its content is only to be used as a guide and not rely on any implied representation or warranties that are not specifically stated in the Site b) to use it on the basis of the below acknowledgements; and c) to release Velocio, LLC (Velocio) from any liability arising out of the issues covered in the acknowledgements below.
By using this Site you acknowledge that: a) Velocio endeavors to ensure that all information contained on the site is current and up to date, however, the content of the site should not be relied upon without first consulting a Velocio representative at email@example.com; b) the use of any third party logo, trademark, company name or any other intellectual property (“third party IP”) does not mean that Velocio has any connection, association, partnership or agency with such a third party; c) the use of third party IP does not indicate Velocio’s approval, endorsement or recommendation of such third party unless otherwise specifically stated; d) Velocio does not approve or endorse the content of any third party website linked from or to the Site unless otherwise specifically stated; e) you may share the content of the Site on social media websites by using the devices supplied by Velocio; f) notwithstanding paragraph (e) above, you will not and have no permission to take imagery and text from the Site for any collateral third party use. In other words, you acknowledge that it is wrong to steal content from the Site, Velocio or our partners and to use it for yourself and others.
Velocio is the provider of this site and its contents. It makes no representations or warranties of any kind about this site or its contents. Velocio makes no representations and warranties relating to accuracy, merchantability or suitability for any purpose of the contents of any of the advertisements or any information or graphics contained in this site. This is not an exhaustive list. This site may contain technical inaccuracies or typographical errors. To the fullest extent permitted by law, Velocio nor any of its representatives can accept any liability for damages arising out of or in connection with the use of this site.
Where applicable Velocio has sought and received the consent and/or licenses from third parties to use various images on this Site. All site design, text, graphics, photos and arrangement of information on this site are subject to the copyright of Velocio.
If you wish to contact us:
Please use our email address, firstname.lastname@example.org.
Complaints or Praise
If you have a complaint, a question or would like to adorn us with praise or invite us on a ride, we at Velocio would like to hear from you. Velocio will address any complaints within 7 working days. If you praise us, then Velocio reserves its right to put it on a testimonial page and we'd be very grateful!
Thanks for visiting our website. Thanks for supporting Velocio!